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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Cruz

April 9, 2026

5  out of  5
rating by Christopher Cruz
"So easy and a pleasure working with Lettie getting insurance for my Harley. Thank you Lettie. 🤩"
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Gonzalo D

April 8, 2026

5  out of  5
rating by Gonzalo D
"Terri helped us in getting our first RV insurance. Shes amazing! Very few people that go above and beyond for the customer and we feel very fortunate that we had her support."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ruth Shannon’s Team. "
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Betsy Rastberger

March 30, 2026

5  out of  5
rating by Betsy Rastberger
"Very helpful and all my questions were answered."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Isthar Salgado Hair Studio

March 30, 2026

5  out of  5
rating by Isthar Salgado Hair Studio
"Had the best experience switching my insurance with Terri! She is incredibly knowledgeable and helped me find better coverage at a lower price than my previous policy. She explained everything so clearly and made the whole process smooth and stress-free. Highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ruth Shannon’s Team. "
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Thomas Mccaslin

March 19, 2026

5  out of  5
rating by Thomas Mccaslin
"We been treated well by Teri at Ruth Shannon State Farm, I would recommend speaking with Teri Goodrich for your needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Shannon Ice

March 17, 2026

5  out of  5
rating by Shannon Ice
"Very pleased with the service I received from Terri; I highly recommend her! I had been paying way too much for my home and auto insurance and had already spent quite a bit of time shopping around before I spoke with Terri. She was incredible to work with. She took the time to walk me through my policies, patiently answering all of my (many!) questions, and made every effort to make the process as easy for me as possible. In the end, she saved me over $2k per year on my home insurance and cut my auto insurance in half. I feel like I talked to every. single. insurance. provider. ever. But didn't find any others that could offer the great rates and exceptional service I received with Terri."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ruth Shannon’s Team! We deeply appreciate your kind words here in Flower Mound. "
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Anindya Chakraborty

March 17, 2026

5  out of  5
rating by Anindya Chakraborty
"Since I am a first time driver i was getting higher rates elsewhere, thanks to Linda for giving me a good rate on the premium"
We responded:
"We are grateful for your 5-star review, Anindya! Thanks for taking a moment to share your positive rating of State Farm Agent Ruth Shannon’s Team here in Flower Mound . "
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Jaysun #1

March 14, 2026

5  out of  5
rating by Jaysun #1
"Huge shout-out to Lettie! She's an absolute pro who cut through the 'bot' confusion to help me understand my auto insurance options. It's the first time I've felt like a person rather than just a policy number. Highly recommend her if you want the best bang for your buck!"
We responded:
"Jaysun, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ruth Shannon’s Team is just a call or email away!"
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Pawan Arya

March 6, 2026

5  out of  5
rating by Pawan Arya
"Switching to this company was a great decision, and I saved a lot on my insurance. Great experience working with Ruth, very professional and made the insurance process simple and smooth."
We responded:
"We appreciate your review, Pawan. We are so happy that you had such a wonderful experience with State Farm Agent Ruth Shannon’s Team here in Flower Mound ! "
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chrisbub

February 15, 2026

5  out of  5
rating by chrisbub
"Ms. Terri was an absolute wonder to work with. Saying she went above and beyond wouldn't come close to the quality of service that was provided. Professional, personable, and down right proficient when it comes to her craft."
We responded:
"Thanks so much for the fantastic rating, chrisbub! We are so glad you had a positive experience with us here on State Farm Agent Ruth Shannon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Annette White

February 10, 2026

5  out of  5
rating by Annette White
"I was checking around to find a lower insurance rate since I live on a fixed income. I received a call from Terri, I thought she would be like so many other agents (just looking for a sale). She was the kindest and most compassion person I've spoken with in a long time. There truly are still good people out in the world. Thank You Terri and I look forward to a long term relationship with State Farm"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ruth Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Taeryeon Kim

October 6, 2025

5  out of  5
rating by Taeryeon Kim
"Kaden helped me with my auto insurance and I saved a lot of money! He was quick to response even on Saturday. I highly recommend him and Ruth Shannon team."
We responded:
"Taeryeon, thank you for your wonderful review! We look forward to serving you for many years to come. "
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J. Powell

September 26, 2025

5  out of  5
rating by J. Powell
"Ms. Shannon was a great agent that went over and beyond to help me with my insurance needs!!! She was one of them best agents I have ever had the pleasure of talkin to. I will be looking forward to doin business with her again!! I Highly recommend her!!!!"
We responded:
"Thank you so very much for your wonderful review! We look forward to servicing you in the many years to come. "
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Jackie Callahan

September 19, 2025

5  out of  5
rating by Jackie Callahan
"Ronda helped me get a great rate and answered all my questions promptly."
We responded:
"Jackie, thank you so very much for your wonderful review! We appreciate you! "
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aspen obermeyer

September 12, 2025

5  out of  5
rating by aspen obermeyer
"I switched to State Farm and it saved me so much money! They answered all of the questions I had and were so incredibly helpful."
We responded:
"Thank you, Aspen! We are so glad you have joined our team here at Ruth Shannon State Farm. We look forward to serving you for many years to come. "
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Gregg Buchanan

September 10, 2025

5  out of  5
rating by Gregg Buchanan
"Rhonda Smith help me from start to finish loved dealing with her. Thank you so much Rhonda people made me switch insurance companies."
We responded:
"Gregg, thank you for the review. We love when we hear our customers "loved" dealing with Ronda! We are so glad she took such good care of you. We look forward to taking care of you for many years to come. Thank you, again!"
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dw

July 11, 2025

5  out of  5
rating by dw
"I have all new auto & home policies started after many years with Liberty Mutual. After shopping around for a few days and talking to several companies and agents I decided that not only State Farm has the best insurance but after working with Terri Goodrich I now know tons more about insurance and exactly what all I have and what is covered. Thank you very much Terri for all your outstanding work! Thank you Ruth Shannon"
We responded:
"DW, Thank you for the amazing review! We are so grateful that you found us and that Terri did such an outstanding job explaining your coverages. We appreciate you and look forward to a long term, mutually rewarding relationship! "
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Erika Contreras

March 17, 2025

5  out of  5
rating by Erika Contreras
"Amazing service! All our questions were answered thoroughly. Should have made the switch a while ago. Ask for Lelanie, she's the best."
We responded:
"Erika, Thank you for the amazing review! Lelanie, as well as the entire team at Ruth Shannon State Farm are here for you, now and into the future. We appreciate your business and look forward to a long and beneficial relationship. "
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Tomba Yanni

February 10, 2025

5  out of  5
rating by Tomba Yanni
"Very simply, Terri Goodrich went over and above what was necessary to gain me as a new customer. She followed up with me, was never pushy and provided answers to all of my questions. She exceeded my expectations, which is why I purchased the policy from her. I strongly recommend her. I think you'll be very satisfied."
We responded:
"Tomba, thank you so very much for your amazing review! We appreciate your business and look forward to a long and rewarding relationship."
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Erilene Lamprecht

January 21, 2025

5  out of  5
rating by Erilene Lamprecht
"Excellent customer service. We were able to cut our insurance premium in half. Highly recommend."
We responded:
"Thank you for the amazing review, Erilene! We are thrilled to be your insurance provider and look forward to caring for you and your family for many years to come. "
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Rick Foerster

December 30, 2024

5  out of  5
rating by Rick Foerster
"I had given up trying to find a better rate for my auto and rental insurance, when Linda called me and asked if I was willing to work with her. I agreed and ended up saving over fifty dollars a month from my previous provider, for the same policy. Awesome!"
We responded:
"Rick, Thank you so very much for your awesome review. Linda is amazing and our team here at Ruth Shannon State Farm is here for you, now as a new customer and into the future. There are additional savings possible the longer you stay with us, so hold on for more to come in the years ahead! "
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Erik LaSalle

October 19, 2024

5  out of  5
rating by Erik LaSalle
"Terri at Ruth Shannon's State Farm Agency consistently goes above and beyond to protect our assets, providing tailored solutions for both personal and business needs. Her proactive approach not only ensures we’re well-covered but also helps us save money wherever possible."
We responded:
"Erik, thank you for your amazing review! We appreciate your business and look forward to a long and rewarding relationship. "
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Grant Vickers

October 16, 2024

5  out of  5
rating by Grant Vickers
"Ruth and Terri are AMAZING. I left USAA for them due to their professionalism and commitment to getting me the best rates and coverage!"
We responded:
"Grant, thank you for the amazing review! We are here for you, always."
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Caprecia Simmons (DK Buckingham)

October 12, 2024

5  out of  5
rating by Caprecia Simmons (DK Buckingham)
"Terri helped me solve all my insurance problems with great patience and follow up to make sure I and my two kids have the policies we all need! I couldn’t ask for a more gracious and customer centric agent!"
We responded:
"Caprecia, thank you for the amazing review! We are here for you and your family, always. "
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Nora Islas

October 11, 2024

5  out of  5
rating by Nora Islas
"TERRY SO CARING AND A GREAT PERSON SHE CHECKED ON ME N MY DAUGHTER AND PATIENTLY WAITED TIL I WAS READY TO SET UP MY POLICY I CONSIDER HER A GREAT FRIEND HIGHLY RECOMEND"
We responded:
"Nora, thank you for the amazing review! We are here for you and your family, always. "